Reliatech and data protection

The General Data Protection Regulation (GDPR) is a privacy regulation enacted by the European Union (EU) to strengthen the protection of individuals' data. It became enforceable on May 25, 2018, and applies to any company that handles the data of EU citizens, no matter where the company is based.

This page explains how Reliatech approaches data protection principles and handles personal information transparently and responsibly.

• Who we are
• What types of data do we collect?
• Why do we collect data?
• How long do we retain your data?
• Third-party services we use
• Your rights over your data
• How you can manage, update, or delete your information
• How to contact us about your data

What is GDPR?

In simple terms, GDPR gives you greater control over your personal information. Service providers (like Reliatech) must be transparent about what data they collect, how they use it, and how they share it — and users must have full rights to access, modify, or delete their data.

Although GDPR is an EU regulation, it affects any business that collects or processes the data of EU residents, including Reliatech.

How Reliatech Implements GDPR

Reliatech applies practical privacy controls across enquiries, project delivery, support, and website operations. Specific legal obligations may vary by client location, project scope, and applicable law.

Data we collect

• Contact Information: Your name, email address, phone number, company details, and billing information when provided.

• Project and billing data: Project requirements, proposal details, invoice information, web browser information, IP address, and payment status where applicable.

• Browsing Behavior: Pages you visit, services you view, time spent on the site, and interaction with our website or campaigns.

Why we collect your data

• To respond to enquiries and manage client communication
• To prepare proposals, manage projects, generate invoices, and prevent fraud
• To improve your experience on our site through personalized content
• To analyze site traffic and optimize marketing efforts

Third-Party services we use

• Business service providers: For invoicing, email, hosting, support, analytics, and project communication where required.

• Google Analytics: For traffic analysis and understanding user behavior.

Your data rights

• Access your personal information

• Modify your account information

• Request the deletion of your data

• Withdraw consent for processing personal information

• Download a copy of your stored data

How to manage or delete your data

• You can request updates to submitted contact or project details by contacting us.
• To request a complete data deletion or data export, simply send an email to: support@reliatech.com.sa